We welcome all visitors, and improvements to the accessibility of the ICA are being made all the time. If you have an access requirement which we haven’t listed here, please get in touch in advance of your visit and we will make our best endeavours to help you.
Please contact us in advance of your visit for more information at email@example.com or 020 7930 3647
Moving around the ICA
Our front of house staff all attend disability confidence and other inclusivity training and will assist you with anything you need while you are at our venue.
Visitors with a National Disabled Identification Card are entitled to a free exhibition ticket as well as the concessionary rate for all events. Please bring proof of concession with you when you collect your tickets. Free tickets are also available for companions or assistants where required, and can be booked by emailing firstname.lastname@example.org or via telephone on 0207 930 3647 (Tue – Sun, 3 – 6pm).
Subject to availability, we endeavour to make our events accessible for those for whom ticket prices are a barrier. To request a complimentary ticket please email details to our Head of Visitor Operations Melanie.Coles@ica.art who will discreetly process your enquiry.
Quiet times to visit the galleries are Wednesdays and Thursdays, particularly mid-afternoon. If you require an empty gallery space in order to comfortably and safely visit our exhibitions, for example if you are neurodivergent or if you are shielding, please contact email@example.com and we will arrange this with you.
Large print exhibition text is available upon request at the Box Office. Assistance animals are always welcome.
The Box Office and Cinemas are equipped with an induction loop system for visitors using hearing aids. Events may be BSL translated or have other accessibility enhancements. Some events may feature strobe, haze effects, low light levels, or include loud volume audio. We will include the relevant information on each specific event page.
The ICA has one wheelchair available for use by visitors and requests can be made with Box Office or Sales staff.
Most venues are accessible by lift (by venue), except the Upper Galleries / Nash + Brandon Rooms, which are not accessible by motorised wheelchair.
In July 2023, we introduced Night Mode on the website. Try it out with the sun/moon icon at the top left. Or change font settings with the ‘A’ to make the site work for you.
This website has been developed to conform to the W3C accessibility guidelines for level AA compliance. We have endeavoured to conform to all the presented guidelines in level AA wherever possible. It is possible to increase (or decrease) the size of all the text on the pages of most websites. You can do this by using the font size controls integrated in your web browser.
Discover the stories behind our programme and enrich your visit with the free Bloomberg Connects app. The app is easily downloaded either before your visit or via our free wifi.
Audiences are always welcome to come and go from the auditorium during ICA performances. You are not required to remain in your seat if you feel uncomfortable. We want the ICA to be a welcoming and safe space for all visitors. We welcome all questions and will always try to help if you have particular requirements. Please email firstname.lastname@example.org or ring 0207 930 3647 if you have further questions.
Access by area
Box Office & Bookstore
Nash & Brandon Rooms