We welcome all visitors, and improvements to the accessibility of the ICA are being made all the time. If you have an access requirement which we haven’t listed here, please get in touch in advance of your visit and we will make our best endeavours to help you.
Please contact us in advance of your visit for more information at
access@ica.art or
020 7930 3647
Map
Our front of house staff all attend disability confidence and other inclusivity training and will assist you with anything you need while you are at our venue.
Concession Tickets
Visitors with a National Disabled Identification Card are entitled to a free exhibition ticket as well as the concessionary rate for all events. Please bring proof of concession with you when you collect your tickets. Free tickets are also available for companions or assistants where required, and can be booked by emailing
access@ica.art or via telephone on
0207 930 3647 (Tue – Sun, 3 – 6pm).
Subject to availability, we endeavour to make our events accessible for those for whom ticket prices are a barrier. To request a complimentary ticket please email details to our Head of Visitor Operations
Melanie.Coles@ica.art who will discreetly process your enquiry.
Quiet Times
Quiet times to visit exhibitions are Wednesdays and Thursdays, particularly mid-afternoon. If you require an empty gallery space in order to comfortably and safely visit our exhibitions, for example if you are neurodivergent or if you are shielding, please contact
access@ica.art and we will arrange this with you.
Visual
Large print exhibition text is available upon request at the Box Office. Assistance animals are always welcome.
Audio
The Box Office and Cinemas are equipped with an induction loop system for visitors using hearing aids. Events may be BSL translated or have other accessibility enhancements. Some events may feature strobe, haze effects, low light levels, or include loud volume audio. We will include the relevant information on each specific event page.
Wheelchairs
The ICA has one wheelchair available for use by visitors and requests can be made with Box Office or Sales staff.
Most venues are accessible by lift (
by venue), except the Upper Galleries / Nash + Brandon Rooms, which are not accessible by motorised wheelchair.
Bathrooms
The WCs in the foyer and bar are for all genders and do not contain urinals, there are also separate male and female toilets near the upper gallery.
There is an accessible toilet located next to the main entrance.
Digital
Discover the stories behind our programme and enrich your visit with the free
Bloomberg Connects app. The app is easily downloaded either before your visit or via our free WIFI.
This website has been developed to conform to the W3C accessibility guidelines for level AA compliance. We have endeavoured to conform to all the presented guidelines in level AA wherever possible. It is possible to increase (or decrease) the size of all the text on the pages of most websites. You can do this by using the font size controls integrated in your web browser.
Unless otherwise stated, audiences are always welcome to come and go from the auditorium during ICA performances; you are not required to remain in your seat if you feel uncomfortable. We want the ICA to be a welcoming and safe space for all visitors, we welcome all questions and will always endeavour to help if you have particular requirement. Please contact
access@ica.art if you have further questions.
no. 236848.