Public Advisor (Programme)
Institute of Contemporary Arts
Public Advisors (Programme) at the ICA are ambassadors for the ICA programme, providing visitors with excellent customer service and programme-related information. This team plays an important role in ensuring that visitors can enjoy and participate in the ICA’s programme across our various programme spaces in a safe, friendly and informative manner. You will have special access to the curators, artists and film-makers we work with, helping you develop a more detailed knowledge and understanding of our programme that you can then share with our visitors.

In this role, you would need to work regular evenings and weekends as part of the normal rota where required, working alongside our Curatorial, Box Office, Technical and Operations teams to deliver performances, film screenings, talks and live events as well as our exhibitions. To be successful in this role, you must be friendly and approachable, and passionate about providing excellent customer service, keeping up to date with the current and future ICA programme in addition to promoting the ICA’s full cultural offer.

Contract: Part time guaranteed hours flexible contracts / 1 permanent part time contract 24 hours a week (including some evenings and weekends).

Salary: £10.55 / hour

Job Description and Person Specification 

Closing date for applications is midnight, Sunday 8 September 2019 with interviews to follow soon after. 

To apply, please send a CV and a single paragraph to explaining why you think you would be a good fit for this role.
Equal Opportunities:
Please also submit an equal opportunities form along with your application. The data you submit will help us enhance the diversity of our workforce. Submitting this form is voluntary and does not affect your application for the role. Applications are shortlisted anonymously and your equal opportunities data will only be used to help ensure our shortlist is diverse representation of the best applications received. After the shortlisting, your equal opportunities form is separated from the rest of the documents you submit and the data is retained without any personally identifying information. Your equal opportunities form is subsequently deleted. 

The Institute of Contemporary Arts is committed to up-holding the Equality Act 2010 and encouraging equality and diversity within our workforce and all opportunities provided by the ICA. 

We encourage applications from all backgrounds, communities and industries, and we are committed to having a team that is made up of diverse skills, experiences and abilities. Whilst some of our offices have barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.